General Questions & Answers

Q. Are you licensed and insured?


A. Yes. We hold a Master Business Licence #150054989. We are fully insured with liability and worker's compensation insurance and will gladly provide copies of both our licence and insurance certificate. You may also download Hyman Roofing's credentials and certifications from our site.


Q. How will I know if I need a new roof?


A. While leaks are an obvious clue that your roof needs attention, the condition of the shingles will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside your home such as discoloration spots on the wall, loose wallpaper, peeling paint on the ceiling and drips.


Q. If a new roof is necessary, do I have any options?


A. Hyman Roofing recommends a complete removal of the old roof system for homeowners seeking a replacement roof. While it is possible to re-roof or re-cover existing shingles with a new roof if there is only one layer, possible dry rot underneath the first layer would remain undetected. In addition, placing a new layer of shingles over aging shingles may give the roof an uneven appearance. During the initial “tear-off” of the old roof, we will inspect the existing decking materials for dry rot and advise you on the work required to correct the problem.


Q. What will the estimator look for when inspecting the roof of my home?


A. Hyman Roofing estimators inspect the roof covering, the drainage systems, the flashing (around skylights, chimneys, vent pipes), the ventilation systems and the roof's rafters and trusses (if access to the attic is available).


Q. How long will a new roof last?


A. The lifetime of a roof depends on several factors, including its exposure to natural elements such as sun, rain, humidity, wind, snow and ice. These conditions will eventually age the roofing components. If you have a few roof shingles that are damaged or missing, this can have a cascading effect of weakening adjacent shingles, shortening the lifetime of the roof. Clogged gutters also pose major problems to roofing components. Gutters that do not drain properly will allow rain water to flow back onto the roof underneath good shingles, possibly rotting the decking. Overflowing gutters will eventually cause problems along the fascia such as paint peeling, mildew and wood rot.


Inadequate roof ventilation and insulation can also reduce the lifetime of roofing components. Without sufficient attic ventilation, extreme temperature variations between the attic of the home and the outdoors will cause an expansion and contraction of roofing components, which may rub granules off shingles and cause the shingles to curl.


Depending on the selection of roofing components, new roofs are given a 25-year to limited-lifetime manufacturer's warranty. EPDM (rubber) roofs have a manufacturer's warranty of 10 years. In general, the validity of a manufacturer's warranty is determined by the manufacturer's specified roofing components which must be installed together, and they include: the eave guard membrane, felt underlayment, shingles and roof ventilation system.


Manufacturer Warranties for Asphalt Shingles


CertainTeed Warranties

Owens Corning Warranties

GAF Warranties

TAMKO Warranties


Q. Are estimates free?


A. Yes. Please call to schedule an appointment with one of our experienced estimators. After our inspection, we will provide you with a written proposal detailing our findings, options and cost.


Q. Do you provide roof inspections for home sellers or buyers?


A. Yes. For a $250 fee, Hyman Roofing will inspect the roof and write a letter reporting the current condition of the roof and if any repairs are required. Please note that there is no warranty with this letter of inspection.


Q. Can a new roof lower my energy bills?


A. A properly insulated attic and a well-ventilated roof will help you reduce heat loss and moisture condensation in the winter and heat retention in the summer enabling you to conserve energy. Adequate ventilation and insulation in your attic will also help reduce the possibility of ice dams from occurring, caused by uneven roof temperatures and melting snow.


Q. Do you install skylights and sun tunnels?


A. Yes! Velux and Starlight are the brands that we most frequently use. Specialty skylights and sun tunnels can be custom fabricated to accommodate your home lighting needs. We also do complete interior finished light wells (framing, insulation and drywall).


Q. Do you do chimney work?


A. Yes, flashing and rain caps. Any major chimney repairs must be referred to a mason.


Q. What is an ice dam?


A. Melting snow often refreezes on the roof's overhang where the surface is cooler, forming an ice dam. Ice dams block proper drainage into the gutter and can cause water to back up underneath roofing components, triggering wood rot of decking and rafters. During heavy snow periods, an accumulation of snow, ice and water may clog downspouts and gutters, damaging them beyond repair or tearing them off the house. While there is no guarantee against ice dams forming, the following preventive measures will reduce your risk:

  • Make sure your attic has adequate insulation and check that insulation does not cover your soffit vents. If you don't have soffit vents, consider adding them.
  • Install sufficient ventilation to expel heat and moisture. Ridge vents combined with soffit vents will improve attic air flow and validate most manufacturers’ shingle warranty requirements for ventilation.
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